Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you create an account, make a booking, communicate with service providers, or contact our support team. This includes your name, email address, phone number, physical address, payment information, and any other details you choose to share.

We also collect information automatically when you use our platform, including your IP address, device type, operating system, browser type, pages viewed, time spent on pages, and other usage data. This information helps us improve the Service and personalize your experience.

If you grant permission, we may collect location data from your device to help you find nearby service providers and to facilitate accurate service delivery.

2. How We Use Information

We use the information we collect to provide, maintain, and improve the Easinow platform. This includes processing bookings, facilitating payments, connecting you with service providers, and providing customer support.

Your information may also be used to send you transactional communications such as booking confirmations, reminders, and receipts. With your consent, we may send promotional messages about new features, services, or offers.

We analyze usage data in aggregate to understand trends, monitor the effectiveness of our platform, and develop new features. This analysis does not identify individual users.

3. Data Sharing

When you book a service, we share relevant information with the service provider to facilitate your appointment. This includes your name, contact details, address, and the details of your booking.

We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

We may disclose your information if required by law, in response to a valid legal process, or to protect the rights, property, or safety of Easinow, our users, or the public. We will notify you of such disclosures unless prohibited by law.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure server infrastructure, and regular security audits.

Payment information is processed through PCI-DSS compliant payment processors. We do not store complete credit card numbers on our servers.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

5. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of the data we hold about you by contacting our support team.

You can opt out of promotional communications by following the unsubscribe instructions in our emails or by updating your notification preferences in the app. Please note that you may still receive transactional communications related to your bookings.

Depending on your jurisdiction, you may have additional rights under applicable data protection laws, including the right to data portability, the right to restrict processing, and the right to object to certain uses of your data.

6. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device by your web browser.

We use essential cookies to enable core functionality such as authentication and security. We also use analytics cookies to understand how visitors interact with our platform and advertising cookies to deliver relevant promotions.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of the platform.

7. Children's Privacy

Easinow is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe that a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our platform and, where appropriate, by sending you an email notification.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the Service after any changes to this policy constitutes your acceptance of the updated terms.

9. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected] For data access, correction or deletion requests, write to the same address and put 'Privacy request' in the subject line.